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Customer Acquisition and Marketing Specialist

  • 496652
  • Brisbane CBD, QLD, Australia, 4000
  • Communications
  • Permanent - Full-time
  • Creative opportunity to engage with Stanwell’s customers and consultants
  • Collaborate with the Retail Sales team and Corporate Affairs team
  • Hybrid work environment with our modern Brisbane CBD office

About Stanwell

Stanwell is Queensland’s leading provider of electricity and energy solutions to the National Electricity Market and large energy users along the eastern seaboard of Australia. With over 40 years of continuous operations, Stanwell’s experience in working with communities to build, operate and maintain reliable energy generation assets is also being applied to the rollout of renewable energy. Stanwell is developing a pipeline of renewable energy and storage projects throughout Queensland, whilst maintaining a reliable supply of baseload power from two of the most efficient and reliable coal-fired power stations in Australia – the Tarong power stations near Kingaroy and Stanwell Power Station near Rockhampton.

About the role

This is a full-time opportunity located in Brisbane CBD.

The Customer Acquisition and Marketing Specialist is a senior member of Stanwell’s retail team responsible for the development and execution of customer acquisition strategies, including strategic marketing campaigns, for commercial and industrial customers.

The role reports to the General Manager Retail and Technology and works closely with the Retail Sales team and Stanwell’s Corporate Affairs team to elevate Stanwell Energy Solutions brand awareness and improve product positioning to help drive business growth.

Key activities include:

  • Develop and implement comprehensive marketing and communications strategies that align with Stanwell Energy Solutions business objectives and market trends.
  • Oversee brand positioning and messaging for Stanwell Energy Solutions, aligned to the Stanwell corporate brand, ensuring consistency across all marketing channels and communications platforms.
  • Design and implement multi-channel marketing campaigns (email, social media, webinars, events) aimed at increasing customer and consultant engagement.
  • Create targeted campaigns that highlight Stanwell’s retail electricity offering, services, and benefits, fostering deeper relationships with clients and consultants.

About you

  • Extensive experience in a senior marketing, customer acquisition or customer experience role.
  • Excellent communication and interpersonal skills to influence and collaborate with various stakeholders.
  • Ability to develop and execute strategic customer acquisition plans, create B2B marketing strategies and collateral and utilise digital marketing tools and analytics.

Benefits:

  • 12.75% employer contribution to superannuation
  • Access to Bright Spark – our rewards, recognition and discounts platform
  • Weekly pay
  • Flexible work arrangements
  • Centrally located in Brisbane CBD
  • Annual incentive scheme
  • Purchased leave
  • Contributions for Income Protection and TPD insurance units 
  • Salary packaging options
  • Health and wellbeing initiatives (e.g. EAP, Fitness Passport, skin checks, flu vaccines)
  • Access to learning and development on and off the job (including LinkedIn learning)
  • Exceptional safety culture
  • Plus, a whole lot more!

What’s next?

To submit your application, please apply online with your CV.

Applications close: 11:55pm, 11 February 2025

Further information on Stanwell can be found online at www.stanwell.com

As part of the recruitment process, you may be required to undertake pre-employment checks (may include police checks, AusCheck, medical assessment and/or drug and alcohol testing). 

Inclusion and diversity is an important part of shaping Stanwell’s culture and how our workplace operates. We recognise and value that it’s essential to creating a safe, inclusive, and productive workplace.

We are proactive about giving our people opportunities to excel and truly be themselves. We enable this through diversity, fairness, and flexible work practices.

If you have any support or access requirements, we encourage you to advise us at the time of application.

 

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